We specialize in three key areas: Admin Assistants, Customer Specialists, and Bookkeepers & Accountants. This focus allows us to deeply vet and train talent for the exact tasks our clients need help with — from calendar management and email handling to bookkeeping and live chat support.

Most clients are matched with a fully vetted and available candidate within 48 to 72 hours. We move quickly because we have a curated bench of ready-to-work professionals — no waiting lists or lengthy sourcing.

We take care of all initial onboarding and foundational training. You’ll only need to provide specific instructions related to your tools, systems, or business processes. Our team ensures your talent is prepared and aligned before day one.

Yes. If you're not satisfied, you can request a replacement within the first 60 days. We’ll handle the transition smoothly and provide another vetted match with no added cost.

We operate on a semi-monthly billing schedule. You’re only billed once your selected talent officially starts working, and there are no upfront placement fees.

No. Our service is month-to-month, and you can cancel anytime with notice. There are no lock-ins, giving you the flexibility to scale up or pause based on your business needs.

We maintain high performance through multiple layers of support: monthly 1-on-1 coaching for our talent, quarterly performance reports for clients, and monthly client feedback requests. Most importantly, we implement custom KPIs based on your business goals — a level of accountability that many outsourcing providers don’t offer. This helps ensure every hire is aligned, measurable, and continuously improving.

Yes — we train all our talent to use AI tools that streamline tasks, improve productivity, and help them work smarter.

We’ll discuss your goals, pain points, and preferred working style. Based on that, we match you with the most suitable talent. Once approved, onboarding begins and your assistant or support staff is ready to start within a few days.